Paying at Lawson or Ministop
Please issue an application ticket at the multimedia terminal (Loppi) installed at the convenience store and pay at the cash register.
Qualifying convenience stores
Lawson and Ministop stores nationwide with multimedia terminals (Loppi or Ministop Loppi)
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Please be aware that it will not be possible to make payments over JPY 300,000 per transaction.
Step-by-Step Guide
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Step 1 Reservation
Online
Please select a flight or fare from the reservation screen on your PC or mobile phone, and then enter the necessary information. Please make a note of the boarding date, flight number, and reservation number when making a reservation. (This information will be required when paying.)
Website (available 24 hours a day/365 days a year)
www.starflyer.jpTelephone
Please reserve your desired flight via the SF Call Center. Please make a note of the boarding date, flight number, and reservation number when making a reservation. (This information will be required when paying.)
Contact Information
See below for queries concerning reservations, purchases, changes, and cancellationsSF CALL CENTER (Japan Domestic Flight Reservation and Information Center)
+81-93-512-7320Open: 7:00 - 21:00 (365 days a year)
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Step 2 Payment
Please take the application ticket printed by following the instructions on the Loppi terminal at the convenience store to the cash register within 30 minutes, and then pay in cash.
After paying, you will receive a Transaction Statement/Receipt.
The confirmation number (9 digits) and reservation number (4 digits) are printed on the Transaction Statement/Receipt. Please keep it in a safe place until the boarding date, as you will need it when you check in.- *
Customers who have already purchased their ticket at Lawson or Ministop can also check in using the 2D barcode printed on the Transaction Statement/Receipt only when reserved under one person.
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Step 3 The day of your flight
On the day of your flight, please complete the check-in procedure in one of the following ways, and pass through the security checkpoint at least 20 minutes before departure.
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Enter the confirmation number (9 digits) and reservation number (4 digits) printed on the Transaction Statement/Receipt into the self-service check-in machine. (The self-service check-in machine might not be available for some fares)
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Present your Transaction Statement/Receipt at the airport check-in counter.
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At the airport check-in counter, please provide the confirmation number and reservation number printed on the Transaction Statement/Receipt.
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If you have forgotten what you need to check in, please check here.
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If you need to be reimbursed due to a flight change or the like, please come to the check-in counter no later than 20 minutes before departure.
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